A work product (or, simply, product) is a result of any process that has been initiated, designed, and/or performed by one or more human beings. Intermediate products are those that one department produces for another department of the same legal entity.
According to the BABOK Guide (3rd edition),
- Product (business analysis). A solution or component of a solution that is the result of an initiative.
- Work product (business analysis). A document or collection of notes or diagrams used by the business analyst during the requirements development process.
According to Juran's Quality Handbook by Defeo (7th edition),
Product vs work product
- Literally, product is anything that is produced. This term, product, has a wide range of applications:
- In business and marketing, product usually refers to marketable product (or, simply, the marketable) that is produced by either an industrial process or farming to be sold and re-sold as a commodity.
- In business analysis, product may refer to the work product that either business analysts produce or the customer seeks to obtain when their requirements are implemented.
- In effort administration, engineering, and project management, product usually refers to work product, so does this word, product, in the product backlog and product backlog item (PBI) terms.
- In mathematics, product is the result from the multiplication together of numbers or expressions.
- In social science, product is something or someone resulting from environment or a set of other conditions.
- In service management, a product is a configuration of resources, created by the organization, that will be potentially valuable for their customers. Products are typically complex and not fully visible to the consumer. The portion of a product that the consumer actually sees does not always represent all of the components that comprise the product and support its delivery. Service providers define which product components their service consumers see, and tailor them to suit their target consumer groups.